Knowledge is power – discover the intricacies of eBay selling, from returns and payment systems to tax considerations, scams and fees.
Sellers who have the best customer service are rewarded by eBay through the Top Rated Seller program. Requirements vary between countries and eBay sites but are generally focused on sellers having a minimum number of sales, consistent shipment tracking, low transaction defects and a small number of late shipments. To become a Top Rated Seller…
It is very difficult to say what exactly contributes the correct price of an item. What truly is important is what someone is willing to pay. The word ‘someone’ is key here too as it only takes one interested person to buy an item. Here are some key factors to keep in mind when determining…
Seller Hub is eBay’s relatively new interface to help improve the seller experience. Advertised as a simplified way to access all the functionality offered by other selling tools, this dashboard also offers new insights into seller performance and growth. The biggest development for professional eBay sellers in recent years, here’s the lowdown on Seller Hub. Seller…
The purpose of eBay’s Feedback system is to share buying and selling experience with other members to give others an idea of what to expect when dealing with a buyer/seller. Each member’s Feedback score is displayed next to their user ID and is a buyer’s first point of reference to a seller’s Feedback reputation. For…
Selling on eBay isn’t free. In a similar manner to other traditional and online marketplaces, eBay charges a range of fees for selling on their platform. When an item sells on eBay, the seller is charged what is called a Final Value Fee. The Final Value Fee is percentage based on the total amount of…
After publishing an article entitled Using eBay’s Global Shipping Program – a guide for new sellers I was very interested to read so many comments left by our readers. There were comments both praising and critical of eBay’s new Global Shipping Program (GSP). Those critical of the program were very strongly opposed to the new offering from the e-commerce giant. The eBay community…
Returns are part of selling on eBay whether sellers advertise that they accept them on a listing or not. eBay’s Money Back Guarantee (MBG) allows buyers to return an item if it is ‘not as described’ and also assists when an item is not received. eBay sellers should understand the limits of a return policy…
It’s official; auction sales are falling fast on eBay, the website originally founded as ‘AuctionWeb’ in 1995. Numbers of eBay auctions have been falling for years, with it being claimed that less than 15% of all eBay listings are auction style in a Stanford University study. This change has an impact on both new and…
A “Second Chance Offer” gives a seller another opportunity to sell an item if a reserve price was not met or a winning bidder of an auction fails to complete the transaction. For unsuccessful buyers, Second Chance Offers provide an chance to purchase items at a price equivalent to their last bid amount. The buyer does not…
An eBay business is difficult to take on the road. The time will inevitably come for new sellers to take a break or a holiday eventually. But what to do? Doing nothing is not a good idea as impatient buyers and negative feedback are likely to greet a neglectful seller on their return. Most eBay…