Knowledge is power – discover the intricacies of eBay selling, from returns and payment systems to tax considerations, scams and fees.
Returns and refunds are easily one of the most talked about and debated aspects of selling on eBay. It’s easy to see why, with this part of the buying process at risk to fraud, scams and general discontentment for sellers. In addition, eBay consistently changing the goalposts. This year is no different, with the choice…
Although many casual sellers may not initially think of it, selling items on eBay is a form of income, in the same way that earning a wage via a job is. And income, no matter how it is earned, is liable to be taxed. No one wants to be on the wrong side of the…
Announced in the 2018 Summer Update, eBay describes service metrics as being part of a new competitive insights program to help sellers understand and manage buyers’ ‘item not as described’ and ‘item not received’ requests better. For sellers, it is another service standards measurement designed to improve buyer satisfaction and, hopefully, increase repeat sales. Keep…
One of the most common unspoken questions for new eBay sellers is, without a doubt, ‘what should I sell on eBay?’ The real question, however, is what to sell on eBay to make money. Sure, anyone can make a little pocket money here and there by selling unwanted items from around the house, but to…
The Global Shipping Program (GSP) must be one of the most controversial features of eBay. Our New Seller’s Guide to the GSP still receives plenty of attention and comments, even years after publishing. I thought it was about time we dug further into the Global Shipping Program debate. Let’s start at the beginning. Why sell…
Most listings on eBay come with an insertion fee. This is a flat charge that varies depending on the type of listing. Insertion fees are eBay’s way of charging sellers for the opportunity to advertise on their site. All eBay sellers receive a certain amount of free listings every month, but any listings above this are…
The Feedback system is one of the most distinctive features of eBay’s marketplace and was created in 1996, just six months after eBay was founded. Users were encouraged to “give praise where it’s due; make complaints where appropriate” by eBay’s founder Pierre Omidyar. While the system may have been through several notable updates since then and…
Just as it is sometimes necessary to block certain email senders from sending spam, it is also sometimes necessary to prevent certain eBay users from placing a bid or buying an item. For this reason, eBay allows sellers to block users from bidding on or buying their items in a couple of different ways. Read…
The risk of receiving transaction defects may well be one of the anxiety-inducing parts of being an eBay seller. This is especially true if you aim to be (or remain) a Top Rated Seller. Having said this, there are a number of ways to help avoid receiving transaction defects when selling on eBay. Read on to…
Defects, what defects? If you’re a new seller on eBay and have overheard other sellers talking about percentages of transactions, defects, evaluation periods and performance standards, this article is for you. It’s a little complicated at first, but I’ll try and break it down from the very beginning. eBay’s Seller Performance Standards eBay has certain…