Every transaction on eBay is undoubtedly a little bit different, yet there are a number of common issues with buyers that sellers encounter time and time again. Some are fairly insignificant and easy to rectify while others require much more time and consideration to resolve. The best way to handle disputes with buyers, however, is…
Category: Post-Sale Issues
Not all eBay transactions are completed successfully. It’s crucial to know what to do when things go wrong and how to prevent such issues happening again.
How to Resolve Common Issues with Buyers on eBay
Most transactions on eBay are processed seamlessly. Despite wishful thinking, it is inevitable that a small percentage of eBay purchases involve issues between buyer and seller. Some of these are avoidable while others are not. In any case, there are a number of transaction problems that appear again and again, requiring sellers take action and…
How to Block Bidders and Buyers on eBay
Just as it is sometimes necessary to block certain email senders from sending spam, it is also sometimes necessary to prevent certain eBay users from placing a bid or buying an item. For this reason, eBay allows sellers to block users from bidding on or buying their items in a couple of different ways. Read…
How to Deal with Negative Feedback
Feedback is the core component of a seller’s reputation on eBay. Buyers use Feedback scores to guide them towards trustworthy sellers. Feedback is also used by eBay to monitor the performance of sellers and reward high performers with programs such as Top Rated Seller. With Feedback being so integral to the eBay experience, it is easy…
What to Do if Your Buyer Does Not Pay Right Away
The excitement of selling an item can soon dissipate if payment is not received quickly. The good news is that buyers are obligated to complete a purchase if they win an auction or uses Buy It Now to purchase an item. Here’s what you can do if the money is slow to arrive or not…
How to Get More Buyer Feedback
Whenever something is sold on eBay, a buyer has the opportunity to leave the seller negative, neutral or positive Feedback rating plus detailed seller ratings. The Feedback system develops the seller’s reputation on eBay, which both buyers and eBay itself take note of. A strong Feedback profile enables the seller to receive better search result…
Common Post-sale Buyer Requests
Selling the item is only the start of a seller’s interaction with a buyer. As with other online purchases, buyers may have questions or concerns following the sale. Here are some of the most common requests to expect a variation of. Changing the shipping address It is inevitable that at some point sellers will be…