An eBay store (or ‘shop’ on eBay.co.uk) is a subscription-based service that enables a seller to have a customisable ‘storefront’ on the website. A store presents all of a seller’s listed items together in one place, offering a more ‘traditional’ online shopping experience to a buyer. Read on to learn about the advantages and drawbacks…
It’s official; auction sales are falling fast on eBay, the website originally founded as ‘AuctionWeb’ in 1995. Numbers of eBay auctions have been falling for years, with it being claimed that less than 15% of all eBay listings are auction style in a Stanford University study. This change has an impact on both new and…
A “Second Chance Offer” gives a seller another opportunity to sell an item if a reserve price was not met or a winning bidder of an auction fails to complete the transaction. For unsuccessful buyers, Second Chance Offers provide an chance to purchase items at a price equivalent to their last bid amount. The buyer does not…
Arguably one of the, if not the most, important parts of an eBay listing, photos provide buyers with their first impression of the item. While photos do not have to be of a professional grade, they should look appealing, be taken well and represent the item accurately. Here are some simple ways to produce fantastic…
An eBay business is difficult to take on the road. The time will inevitably come for new sellers to take a break or a holiday eventually. But what to do? Doing nothing is not a good idea as impatient buyers and negative feedback are likely to greet a neglectful seller on their return. Most eBay…
Feedback is a voluntary way for eBay users to rate each other during or after a transaction, to inform other users of the experience. Feedback scores are noted next to every member’s user ID and are the clearest indication of the buyer or seller’s reputation on eBay. The short history of feedback on eBay The…
Sometimes it can be hard to decide how much to list an item for. eBay itself can be a useful tool when researching how much an item has sold for in the past, which you can use as a guide for what your item is worth. This can be especially useful if you are planning on listing your item…
All sellers must advertise their return policy within eBay listings. Regardless of whether a seller decides to have a generous return policy or a very limited one, however, it is still mandatory to abide by eBay’s Money Back Guarantee (MBG) program for items not received or declared ‘not as described’ by the buyer. This guarantee…
eBay is a platform which unifies the buying experience for many different items sold by many different sellers. This means a buyer can never really know what to expect from a seller until they make a purchase, which can cause some anxiety. Providing top notch customer service is a great way to put the buyer…
Unsuspecting sellers are vulnerable to become victims of fraudsters. Being aware of some of the most frequent scams is a great way to lower the chance of it happening. New eBay sellers should remain cautious, but remember that not everything that initially reads as a scam actually is one. Here are some tips, tricks and warning…