When an item does not sell, eBay provides sellers a quick way to list the item again to give it another opportunity to be sold. This is referred to as relisting and has been a selling feature on eBay for many years. The relisting procedure has, however, been through various changes during this time. Aimed…
Dealing with difficult customers is a part of running any retail business. When using an online marketplace like eBay, however, the communication between seller and buyer can often be more forthright than what is considered normal in a traditional retail environment. Sometimes, this behavior crosses the line and becomes abusive. This article will first delve…
Selling an item is usually considered the exciting part of running an eBay business. Unfortunately, the exhilaration can be short lived. Sometimes, the transaction just isn’t destined to complete and a cancellation is necessary. It can be the fault of the buyer, seller or even a combination. This article will first explore why transaction cancellations…
However sophisticated and wide reaching our global mailing system is, occasional shipping delays are a fact of life. Weather, holidays, emergencies and, of course, global crises can severely interfere with the regular flow of mail. Packages on their way to international destinations can get stuck in customs for weeks and months without rhyme or reason….
Learning to price items appropriately is a crucial skill for selling on eBay. Item pricing remains one of the top factors to influence a sale, alongside shipping speed, shipping cost and availability. Determining sale prices can be a particularly perplexing task for new eBay sellers. Low pricing may entice more buyers but profits will also…
Selling on eBay is a great way to make additional income or to start a full time business. But it doesn’t come easy. Dealing with angry customers, difficult returns, damaged items, scammers, incommunicable shipping companies and seemingly unattainable customer service standards are common sources of stress for eBay sellers. These stressors can make some sellers…
The vast majority of transactions of eBay involve the sale of a physical item. The seller creates a listing with factual information and photographs about the product. With a clear expectation of the item, a buyer then makes a purchase and awaits a delivery in the mail. This process is turned on its head by…
As a multi billion dollar online marketplace, eBay has to be seen to react quickly to constantly changing laws and regulations. One of the most significant recent developments in the retail industry is the Internet Sales Tax, now enshrined in law in 35+ states across the USA. This article will first look at the introduction…
As one of the world’s largest online marketplaces, eBay attracts a range of sellers from hobbyists to big time professionals. With the latter having the experience and funds to be able to dominate the platform, it can be hard for novice sellers to believe that they can compete. This post is all about crossing that…
Item specifics are becoming increasingly important on eBay, with more and more listing categories requiring their inclusion. This is undoubtedly due to eBay’s commitment to move towards product based shopping, a process that will apparently help buyers find items more quickly and easily. This article will first clarify what item specifics are before concentrating on…