Combined shipping allows eBay sellers to send multiple purchases from the same buyer in one single package. Not only does this save time for the seller, but it also reduces shipping and packaging costs. While combined shipping makes life easier for the buyer as well, a discount is usually expected. Read on to find out…
Return requests are an evitable part of doing business on eBay. There are many reasons why a return may be necessary, such as a buyer making a mistake with a purchase or the item becoming damaged in transit. In most cases, a return involves the item being shipped back to the seller. This article explains…
Also known as ‘chargebacks,’ payment disputes are a common irritation for many online retailers, including eBay sellers. In this post, find out everything you need to know about payment disputes on eBay, including how to handle, challenge and resolve them. What is a payment dispute? A payment dispute occurs when a buyer indicates an issue…
Most internet users will be familiar with the idea of inputting a promotional code at checkout on an online retailer’s website. A typical promotional code will offer a percentage discount (such as 10%) or a specific dollar discount from the total cost of the purchase. With the launch of eBay’s new coded coupons tool, sellers…
Fraudsters are found on every online platform, eBay included. Though safeguards have been put into place to limit the damage they can cause, new scams continue to pop up in an attempt to exploit eBay users. Being less familiar with the platform, new eBay sellers are particularly vulnerable to scams. And indeed, they are often…
Anyone and everyone can sell on eBay. To maintain buyer confidence, eBay has to ensure that minimum selling standards are met. This is achieved with the seller performance level system, which rates sellers from ‘Below Standard’ to ‘Top Rated.’ Sellers who do not perform to the required standards may find themselves restricted from selling on…
The easiest way to avoid suspension on eBay is to follow correct procedure and policy. But it can be difficult to keep on top of eBay’s ever changing guidelines. New sellers are particularly vulnerable, as they already have plenty to learn about selling on eBay. This post will feature 7 actions that could quickly lead…
Most eBay sellers will remember the joyous feeling of their very first eBay sale. They may also recall the disappointment to see a ‘pending’ status for the payment, a result of an automatic payment hold for new sellers. Read on to discover everything a new eBay seller should know about payment holds, from the simple…
Though initially founded as an auction website, most eBay listings now follow a fixed price format. But did you know that there is a third type of listing format on eBay, called Classified Ads? This post will explain everything you need to know about Classified Ads, including the listing process, fees and relevant rules. What…
In 1995, the first item was sold on AuctionWeb. The same year, an online bookstore called Amazon opened for business. In the 25 years since, Amazon and eBay (formerly AuctionWeb) have become some of the world’s largest e-commerce companies as well as household names. But which marketplace is better for independent sellers now? This post…